Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website operated by Posh Paw Pet Supplies (“Company,” “we,” “us,” or “our”). By visiting our website or purchasing from us, you agree to be bound by these Terms, including any additional policies referenced herein.

If you do not agree to these Terms, you may not access or use our services.

1. Eligibility and Use of the Website

By using this website, you represent that:

You are at least the age of majority in your jurisdiction, or
You have permission from a parent or legal guardian

You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations.

2. Account Information

You may be required to provide personal and payment information to place an order. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

3. Products and Services

We strive to display accurate product descriptions, pricing, and images. However:

We do not guarantee that product descriptions or other content are error-free
Product colors and appearance may vary depending on your device

We reserve the right to modify, replace, or discontinue any product or service without notice.

4. Pricing and Payments

All prices are subject to change without notice
Prices are listed in the applicable currency
Payment must be received in full before orders are processed

We reserve the right to correct pricing errors and cancel orders affected by such errors, even after an order has been submitted.

5. Orders and Order Acceptance

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product availability
Errors in pricing or product descriptions
Suspected fraud or unauthorized transactions

If your order is canceled after payment has been processed, a refund will be issued.

6. Shipping and Delivery

Shipping timelines provided are estimates and not guarantees. Delays may occur due to circumstances beyond our control, including carrier delays or customs processing.

Please refer to our Shipping Policy for detailed shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. By making a purchase, you agree to the terms outlined in that policy.

8. Intellectual Property Rights

All content on this website, including but not limited to:

Text
Images
Logos
Graphics
Website design

is the property of Posh Paw Pet Supplies and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

9. Prohibited Activities

You agree not to:

Use the website for unlawful purposes
Violate any local, national, or international laws
Infringe on intellectual property rights
Upload or transmit malicious software or harmful code
Attempt to gain unauthorized access to our systems
Interfere with the security or operation of the website

10. Third-Party Services and Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties and encourage you to review their terms and privacy policies.

11. Limitation of Liability

To the fullest extent permitted by law, Posh Paw Pet Supplies shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Posh Paw Pet Supplies, its officers, employees, and affiliates from any claim, loss, or demand arising out of:

Your breach of these Terms
Your misuse of the website
Your violation of any law or third-party rights

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, except where prohibited by law.

14. Termination

We reserve the right to suspend or terminate access to our website or services at any time, without notice, if you violate these Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Posh Paw Pet Supplies operates, without regard to conflict of law principles.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Posh Paw Pet Supplies.