Shipping policy

At Posh Paw Pet Supplies, we are committed to providing clear, transparent, and reliable shipping information. This Shipping Policy explains where we ship, shipping costs, delivery timelines, and other important shipping details.

Shipping Locations

We ship only within the United States
We do not offer international shipping at this time

Orders placed with shipping addresses outside the United States will not be processed.

Shipping Cost

Free shipping on all orders
There are no shipping fees, handling fees, or hidden charges

The price you see at checkout is the final price for shipping.

Shipping Method

All orders are shipped using Economy Shipping

Order Processing Time

Orders are typically processed within 1–2 business days
Orders are processed Monday through Friday, excluding U.S. public holidays
Once your order has been processed, it will be handed over to the shipping carrier for delivery

Estimated Delivery Time

Estimated delivery time is 5 to 8 business days after the order has been shipped
Delivery times are estimates and are not guaranteed
Actual delivery times may vary due to carrier delays, weather conditions, or other factors beyond our control

Order Tracking

Tracking information will be provided once your order has been shipped, where available
Customers are responsible for tracking their orders using the information provided

Shipping Delays

While we make every effort to meet estimated delivery times, shipping delays may occasionally occur. Posh Paw Pet Supplies is not responsible for delays caused by shipping carriers, weather conditions, natural events, or other circumstances beyond our control once the order has been shipped.

Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for delivery issues caused by incorrect or incomplete address information
Orders returned to us due to address errors may require additional processing time

Lost, Missing, or Stolen Packages

If your package appears to be lost or missing in transit, please contact us so we can assist in investigating the issue with the shipping carrier.

Posh Paw Pet Supplies is not responsible for packages marked as delivered by the carrier but reported as missing or stolen.

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking details (if applicable).

Policy Changes

Posh Paw Pet Supplies reserves the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon posting on our website.